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Refund & Cancellation Policy

Refund & Cancellation Policy

Last Updated: 8 November 2026

At WB Suggestion (https://wbsuggestion.in/), we provide digital educational products, including PDFs, eBooks, notes and study materials.

Please read our Refund & Cancellation Policy before making a purchase.

1. No Refund After Successful Purchase

All our paid products are digital products delivered electronically.

Once a payment is successfully completed and the purchased digital product has been made available for download, the order is generally non-refundable.

Refunds will not ordinarily be provided for:

  • Change of mind after purchase.
  • Accidental purchases.
  • Purchasing the wrong product.
  • Downloading or accessing the purchased product successfully.

However, this policy does not override any refund or other remedy required under applicable law.

2. Payment Deducted but Product Not Received

If money has been deducted from your account but the purchased PDF or eBook is not available, please contact our support team.

After verifying your payment, we will arrange product access or provide an appropriate remedy, including a refund where applicable.

3. Duplicate Payments

If you have been charged more than once for the same order, please contact us with the relevant transaction details.

Verified duplicate payments will be reviewed and resolved appropriately.

4. Incorrect or Defective Digital Products

If a purchased PDF or eBook contains a verified error or technical defect, we may provide a corrected version without additional charge or offer another appropriate remedy.

5. How to Request Support

For payment, refund or download-related issues, please provide:

  • Your Name.
  • Email Address or Mobile Number used during purchase, if provided.
  • Purchased Product Name.
  • Transaction ID or Payment Reference.
  • Screenshot of successful payment or other valid payment proof.
  • A brief description of the problem.

Email: support@wbsuggestion.in

WhatsApp: +91 7364986522

6. Refund Processing

Where a refund is approved or legally required, it will be processed through the appropriate payment channel, subject to payment provider procedures and applicable requirements.

The time taken for the refund to appear in your account may depend on your bank or payment service provider.

7. Contact Information

Brand: WB Suggestion

Owner: Enamul Molla

Website: https://wbsuggestion.in/

Email: support@wbsuggestion.in

WhatsApp: +91 7364986522

Address: Palashdanga, Jalghar, Balurghat, Dakshin Dinajpur, West Bengal – 733102, India.