Terms & Conditions

Last Updated: 8 November 2026

1. Introduction

Welcome to WB Suggestion (https://wbsuggestion.in/).

These Terms and Conditions govern your access to and use of the WB Suggestion website, including its educational articles, study materials, free PDF downloads, paid PDFs, eBooks and other digital services.

WB Suggestion is independently owned and operated by Enamul Molla, located in West Bengal, India.

By accessing or using this website, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please discontinue using the website.

2. About Our Website

WB Suggestion is an independent educational platform that provides learning resources and examination preparation materials.

Our services may include:

Educational articles for different classes.
Subject-wise questions and answers.
Madhyamik and Higher Secondary study materials.
Examination suggestions and practice questions.
Government job examination preparation articles.
Free educational PDFs and study materials.
Paid digital PDFs, eBooks and model papers.

We aim to make educational resources accessible and convenient for students and examination candidates.

3. Eligibility and Website Use

By using this website, you confirm that:

You will use the website for lawful purposes.
You will provide accurate information when making a purchase or contacting us.
You will not misuse our website or interfere with its operation.
You will respect applicable laws and the intellectual property rights of others.

Users under the age of 18 should use the website and make purchases with appropriate parental or guardian involvement.

4. User Registration

WB Suggestion does not require mandatory account registration to purchase or download available digital products.

Users may access the available purchase and download services by providing the information requested during checkout.

The information provided during a purchase may be used for payment verification, product delivery, customer support and other purposes described in our Privacy Policy.

5. Educational Content and Examination Information

All educational articles, question answers, examination suggestions, practice questions and study materials are provided for educational and informational purposes.

We make reasonable efforts to provide useful and accurate information. However:

We do not guarantee that every answer or educational resource will always be free from errors.
Examination suggestions are not guaranteed or confirmed examination questions.
We do not guarantee examination results, marks, selection or employment.
Official examination dates, syllabuses, eligibility criteria and recruitment notifications may change.
Users should verify important information through the relevant official examination boards, universities and government authorities.

WB Suggestion is an independent educational website and is not affiliated with, authorised by or officially connected to any government department, recruitment agency, examination board or educational authority unless expressly stated.

6. Free and Paid Digital Products

Our website may provide both free and paid educational materials.

6.1 Free Products

Certain educational resources and PDF materials may be available without payment.

Their availability may change from time to time.

6.2 Paid Products

Paid products may include:

Educational PDFs.
Digital eBooks.
Subject-wise study materials.
Model papers.
Examination preparation resources.

The product description, displayed price and relevant purchase information should be reviewed before completing an order.

7. Pricing and Payments

Payments for paid digital products are currently processed through Razorpay.

We may introduce additional payment gateways or payment methods in the future.

By placing an order, you authorise the payment transaction for the selected product at the displayed price.

Important payment conditions:

All payments must be completed through the payment methods made available on the website.
A purchase is considered successful only after the payment is successfully confirmed.
A payment deduction without successful order confirmation does not automatically mean that the product has been delivered.
Users should not make repeated payments for the same order without checking the payment status or contacting support.
Any applicable taxes or additional charges will be disclosed where required.

Payment processing may also be subject to the terms and policies of the relevant payment service provider.

8. Digital Product Delivery and Downloads

All products sold through WB Suggestion are digital products unless expressly stated otherwise.

After successful payment confirmation, the purchased material is made available for immediate download through the website.

Users should:

Check their internet connection before downloading.
Ensure that their device supports the relevant file format.
Download and save their purchased materials safely.
Keep their payment reference or transaction details for future assistance.

We are not responsible for download interruptions caused by the user’s device, internet connection, browser settings or other circumstances beyond our reasonable control.

If a technical issue prevents access to a purchased product, users should contact our support team.

9. Refund and Cancellation Policy

Digital products are delivered electronically and may become accessible immediately after successful payment.

Therefore, a change of mind, accidental purchase or dissatisfaction that does not involve a genuine product or service issue will generally not qualify for a refund once the digital product has been successfully delivered or made available.

However, the following situations may require investigation:

Payment successfully deducted but the product was not delivered.
Duplicate payment for the same product.
Technical problems preventing access to the purchased product.
Incorrect or materially different product delivery.
Other situations where a refund or remedy is required under applicable law.

All such requests will be reviewed individually.

Any accepted refund will be processed in accordance with applicable laws and payment service provider procedures.

For complete details, please refer to our Refund & Cancellation Policy.

Nothing in these Terms and Conditions is intended to exclude or restrict any consumer rights available under applicable law.

10. Intellectual Property and Copyright

Unless otherwise stated, the website design, original written content, graphics, branding, educational materials and other original content published on WB Suggestion are protected by applicable intellectual property laws.

Users may:

Access educational materials for personal learning.
Download available materials for their permitted educational use.
Print purchased materials for personal study where the product permits it.

Users must not:

Reproduce or redistribute paid PDFs or eBooks without permission.
Resell, commercially distribute or publicly upload purchased digital products without authorisation.
Copy substantial portions of website content for commercial purposes without permission.
Remove copyright notices or ownership information.
Claim ownership of content created by WB Suggestion or other rightful copyright owners.

All third-party materials remain subject to the rights of their respective owners.

11. User Responsibilities and Prohibited Activities

Users must not:

Attempt to hack, damage or disrupt the website.
Upload or distribute malicious software.
Use automated methods to extract or scrape website content without permission.
Attempt to bypass payment or download restrictions.
Engage in fraudulent transactions.
Misuse website forms or support channels.
Violate the intellectual property rights of any individual or organisation.

We reserve the right to take reasonable action against misuse, subject to applicable law.

12. Third-Party Services and Advertisements

Our website may contain advertisements, external links and third-party services.

These may include Google AdSense, other advertising networks, payment gateways, analytics services and external educational websites.

Third-party websites and services operate under their own terms and privacy policies.

WB Suggestion does not control all external services and is not responsible for their independent policies or practices.

Users should review the relevant third-party terms before using those services.

13. Website Availability and Technical Issues

We aim to keep our website accessible and operational.

However, temporary interruptions may occur because of:

Server maintenance.
Hosting provider issues.
Internet connectivity problems.
Software updates.
Security incidents.
Other technical circumstances.

We reserve the right to modify, suspend or discontinue any website feature or service where reasonably necessary, subject to applicable consumer rights and legal obligations.

14. Privacy and Personal Information

The collection, use, storage and processing of personal information are governed by our Privacy Policy.

Please review our Privacy Policy to understand how we handle information such as names, email addresses, mobile numbers, technical information and payment-related records.

15. Limitation of Liability

To the extent permitted by applicable law, WB Suggestion shall not be responsible for indirect or consequential losses arising from circumstances beyond its reasonable control.

We do not guarantee uninterrupted website availability or that all educational information will always be completely error-free.

Nothing in this section excludes liability or consumer rights that cannot legally be excluded under applicable Indian law.

16. Changes to These Terms

We may revise these Terms and Conditions from time to time to reflect changes in our website services, payment methods, digital products, business operations or applicable laws.

Updated terms will be published on this page with a revised Last Updated date.

Users are encouraged to review this page periodically.

Continued use of the website after updated terms are published will be subject to applicable legal requirements regarding notice and acceptance.

17. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by the applicable laws of India.

Any dispute shall be handled by the competent courts, consumer commissions or other authorities having jurisdiction under applicable Indian law.

Nothing in this section limits any consumer’s statutory right to approach a competent consumer dispute redressal authority.

18. Grievance Redressal and Contact Information

For questions, complaints, payment issues or concerns regarding these Terms and Conditions, users may contact:

Website: https://wbsuggestion.in/

Brand Name: WB Suggestion

Owner: Enamul Molla

Grievance Officer: Enamul Molla

Designation: Owner and Grievance Officer

Email: support@wbsuggestion.in

WhatsApp: +91 7364986522

Business Address:

Palashdanga, Jalghar,
Balurghat, Dakshin Dinajpur,
West Bengal – 733102, India.

We aim to acknowledge consumer complaints within 48 hours and resolve them within the applicable statutory period, generally one month from receipt, as required under the applicable Consumer Protection (E-Commerce) Rules.

Please include relevant order details, payment references and supporting evidence when submitting a complaint.

Additional Digital Product Terms

1. Personal Use and Restrictions on Sharing

All purchased PDFs and eBooks are intended strictly for the personal educational use of the purchaser. Users are not permitted to share, distribute, forward, resell, reproduce or commercially exploit purchased digital materials without prior written permission from WB Suggestion or the respective copyright owner.

2. Correction of Incorrect Digital Materials

If a purchased PDF or eBook contains an identified error, WB Suggestion may review the issue and, where appropriate, provide a corrected or updated version of the digital product without additional charge.

3. Failed Payments and Payment Disputes

If money has been deducted from a user’s account but the order status shows Failed, Pending or Unconfirmed, the user should contact our support team with valid payment proof and transaction details.

After verification, WB Suggestion will take appropriate action, which may include providing access to the purchased product or facilitating a refund where applicable.

Duplicate payments and other genuine payment-related complaints will also be reviewed and handled in accordance with applicable laws and payment provider procedures.